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Title: どのような企業のサービスの質が高いのか? : 顧客満足度指数を利用した実証分析
Other Titles: Who Provides High-Quality Services ?: Evidence from the Survey on Customer Satisfaction
Authors: 石川, 貴幸
枝村, 一磨
滝澤, 美帆
宮川, 大介  
宮川, 努
Issue Date: 25-Oct-2018
Publisher: 岩波書店
Citation: 経済研究
Volume: 69
Issue: 4
Start Page: 346
End Page: 362
Citation note: (特集:サービス産業の生産性:決定要因と向上策 = Service Sector Productivity in Japan: Determinantsand Policies)
Language: jpn
Text Version: publisher
Appears in Collections:69巻4号 (2018.10)

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